RECEIVING TIME = CUSTOMIZATION TIME + SHIPPING TIME
Customization Time 2 – 3 Weeks
+
Shipping Time 6 – 10 Days
=
Estimated Delivery Approximately 3 – 4 Weeks
SHIPPING METHOD & DELIVERY TIMELINES
Destination Service Type Shipping Carrier Transit Time Service Fee
United States (Domestic) Standard Delivery USPS (Trackable) 6 – 10 Days FREE
Rush Order Service
Priority Crafting + Fast Ship
USPS Priority / Expedited Shortens total by 4 – 7 Days $50 USD Flat
International Destinations
Canada, UK, Australia, EU, etc.
Standard International Trackable Local Carrier 6 – 10 Days FREE
Rush Order Service
Priority Crafting + Fast Ship
Express Courier (FedEx / DHL) Shortens total by 4 – 7 Days $50 USD Flat

About Our Rush Order Service ($50 USD Flat)

Unlike standard shipping upgrades that only speed up transit, our $50 Rush Order Service covers both ends of the process:

  • Priority Bench Production: Your ring jumps the workshop queue for prioritized stone setting, CAD verification, and handcrafting by our senior artisans.
  • Expedited Dispatch & Transit: Once ready and quality-checked, your order is dispatched via express courier to minimize transit days.
  • Overall Timeline: Typically shortens the total delivery schedule by 4 – 7 days.

Note: Because each piece is handmade with genuine precision, rush slots are limited. If you need delivery within a strict deadline (e.g., around 20 days), please reach out to support@orleone.com beforehand

Delivery Tip: To ensure prompt and seamless delivery, please ensure your contact phone number is accurate at checkout. Carriers may contact you directly for scheduled drop-off or customs notification.
DETAILED ORDER POLICIES

Handcrafted Production (2–3 Weeks)

Most Orleone pieces are custom-made to order by our experienced jewelry production team and dispatched from our production studio or fulfillment partners. During off-season periods, pieces may finish sooner. Conversely, complex custom designs, rare gemstones, non-standard cuts, or repeated CAD revisions may require additional time. If extra time is needed, we will confirm the updated schedule with you promptly.

Package Tracking

As soon as your package ships, you will receive an automatic dispatch email with your tracking number. High-value jewelry parcels are fully insured and may require an adult signature upon delivery for added security.

Customs & Import Taxes

Buyers are responsible for any applicable customs duties, import taxes, brokerage fees, or local administrative charges required by their destination country. Standard customs clearance timing is managed by local government authorities and may occasionally affect transit times.

Shipping Assistance & Issues

If you experience any delivery delay, suspect a parcel issue, or need address adjustments before dispatch, please get in touch with our support team immediately.

Have questions regarding timelines, deadlines, or a rush request?
Email us at support@orleone.com with your order number or target date.